It's really simple! Download the free ESOTIQ app to your phone and register by providing your phone number. Your ESOTIQ Club card will automatically connect to your account -- giving you instant access to all discounts and promotions, both online and in stores. If you prefer not to download the app, you can create an account in our online store. Prefer to do it in person? No problem. You can join ESOTIQ Club in any store -- just ask at the checkout.

For each purchase at ESOTIQ, you receive 10% cashback, which you can use again — both online and in stores. How it works:

• You can use ESOTIQ Club funds to lower the value of future purchases by up to 50% of their regular price.
• Funds validity: 6 months from accrual.
• When you receive funds: 30 days after completing the purchase.
• How much exactly: 10% of the value of purchased products, provided no return is made. In case of a return, the amount is adjusted.
• Where to check your balance: in the ESOTIQ app, in your online store account, or in-store by providing your card number.

Tip: Cashback is calculated on regular prices, so you benefit most from non-discounted products.

The ESOTIQ Club loyalty program applies only to products in our offer.

• 10% cashback is calculated only from the value of purchased products — shipping fees are excluded.
• Club funds can be used only to reduce product prices; they cannot be used to pay for shipping.

Funds collected in ESOTIQ Club can be used only to buy products from our offer. Gift cards are excluded — they cannot be purchased with club funds, nor do they generate cashback.

We're glad you're with us! Switching to the new ESOTIQ Club is very simple:

• Log in to your ESOTIQ app or online store account and go through the joining process.
• You can also do this in-store — just ask the salesperson.
• Your existing funds will be transferred to your new ESOTIQ Club balance.
• If you have a physical card from the previous club, it remains valid. You can continue using it in the new ESOTIQ Club. Just make sure to register in the new program to activate all benefits.

In stores: Inform the salesperson that you want to use ESOTIQ Club funds — they will handle the rest. In the app or online store: During checkout go to the „Promotions and discount codes”, section where you'll see your available funds. The system will automatically calculate and apply them.

ESOTIQ Club discounts do not combine with other promotions. You can always choose the most beneficial option for your purchase.

It means the 30-day verification period since the purchase date has not yet passed. After this time, the funds will be automatically added to your account, provided no return has been made.

No. Participation in ESOTIQ Club is completely free. All promotional SMS notifications are also free — no hidden costs.